TERMS & CONDITIONS
Call our toll free numbers for immediate assistance:
1-800-644-6659
Fax 808-572-9395
Please read these Terms and Conditions very carefully as they
incorporate the basis upon which reservations are accepted by Luxury
Hideaways/AMT American Express Travel, hereinafter referred to as LHS.
(Our Privacy Notice is at the bottom: click here.)
VALIDITY-PRICE GUARANTEE
All prices are guaranteed upon receipt of full payment.
PRICING
Prices listed are in U.S. dollars unless otherwise stated and are based on local
supplier tariffs prevailing at printing date. Prices are contracted in advance
and are subject to currency fluctuations, increases by suppliers and changes
in local taxes both in the U.S. and in the overseas countries you are visiting.
Luxury Hideaways reserves the right to amend prices without notice. Acceptance
of this arrangement is a condition of booking. Each booking represents a complete
package of arrangements Prices are inclusive of all tour components. BREAKDOWNS
OF TOTAL COST CANNOT BE GIVEN.
METHOD OF PAYMENT
Luxury Hideaways accepts the following forms of payments:
cash, check, money
order, Visa, Mastercard, American Express. Some exceptions may apply for certain
products.
DEPOSIT
A minimum non-refundable deposit of U.S. $200.00 per person is due and
payable when reservations are initiated. ($300.00 per person required
on all Australian or New Zealand itineraries.) Additional deposits may
be due and payable for specific arrangements but this will be advised
to you at the time of booking. All deposits paid will be deducted from
the final balance. The final balance is due no later then 60 days prior
to departure. For all bookings made within 60 days of departure from
the U.S., full payments is required on confirmation. Payment of any
money constitutes acceptance of all Terms and Conditions as described
herein by the purchaser and/or passenger.
LATE BOOKING FEE
A US$ 50 fee may be levied on booking requested within 14 days prior to departure
to cover communication costs and overnight documents delivery fees with full
payment required on confirmation. If paying by check we will require a cashier's
check.
CANCELLATIONS
All cancellations must be received in writing by LHS. All cancellations are
subject to specific penalties and or fees by individual resorts and airlines.
All cancellations are subject to theses Terms and Conditions.
TRAVEL INSURANCE IS HIGHLY RECOMMENDED
We Strongly recommend that you purchase comprehensive travel insurance. Please
inquire about available travel insurance policies as cover now includes some
pre-existing medical conditions if purchased within 7 days of initial deposit/payment.
REFUNDS
No refunds will be given after a vacation has begun or for any unused
portion of the trip. All refunds must be requested in writing to LHS
within 30 days of return home.
RESPONSIBILITIES
LHS purchases transportation, hotel accommodations, and other services
from various suppliers that are not under its control. LHS cannot be
liable for any personal injury or property damage or any loss due to
any alterations, acts or omissions on the part of those providing services
listed on this web site or any other services incidental thereto. LHS
shall be under no obligation or liability to any person as a result
of any inaccuracy, misdescription or changes to any tour or itinerary
or for any losses or additional expenses due to war, strike, or other
causes. Baggage and personal effects are the passenger's own risk and
it is the responsibility of the passenger to obtain insurance against
loss or damage. LHS and the operators involved in this program shall
be exempt from all liability in respect to any detention, delay, loss,
damage, sickness or injury however and whomsoever caused and of whatever
kind occurring by any conveyance or property used or utilized by the
operator.
PRIVACY NOTICE
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This privacy notice discloses the privacy practices for
luxuryhideaways.net. This privacy notice applies solely to information
collected by this web site. It will notify you of the following:
1. What personally identifiable information is collected from you through
the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We
only have access to/collect information that you voluntarily give us
via email or other direct contact from you. We will not sell or rent
this information to anyone.
We will use your information to respond to you, regarding the reason
you contacted us. We will not share your information with any third
party outside of our organization, other than as necessary to fulfill
your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future
to tell you about specials, new products or services, or changes to
this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can
do the following at any time by contacting us via the email address
or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive
information via the website, your information is protected both online
and offline.
Wherever we collect sensitive information (such as credit card data),
that information is encrypted and transmitted to us in a secure way.
You can verify this by looking for "https" at the beginning
of the address of the web page.
While we use encryption to protect sensitive information transmitted
online, we also protect your information offline. Only employees who
need the information to perform a specific job (for example, billing
or customer service) are granted access to personally identifiable information.
The computers/servers in which we store personally identifiable information
are kept in a secure environment.
We also use the services of Constant Contact for our e-mail newsletters.
They also do not share your information and it is stored for our use
only, in the ways described above. To view their privacy policy specifically,
click
here.
If you feel that we are not abiding by this privacy policy, you
should contact us immediately via telephone at 800 644-6659 or via email.
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